Question 1

Do I need a credit card to start?

Accepted Answer

No. The Free plan never asks for card details, and you can use it for as long as you like.

Question 2

Is there a free trial for Pro?

Accepted Answer

Every account gets one free 7-day Pro trial. Your card is held but you’re not charged anything to start — cancel anytime before day 7 from Settings and you’re never billed. If you don’t cancel, it continues as your regular monthly Pro subscription.

Question 3

What happens if I hit my daily screenshot import limit?

Accepted Answer

You can still add trades via CSV import or manual entry, which are unlimited on every plan. The screenshot limit resets the next day.

Question 4

What is Ask Your Journal?

Accepted Answer

A Pro feature that answers plain-English questions about your own trading — "how do I trade Fridays" or "what’s my win rate after a loss" — pulled from your real trade history, not generic advice. 20 questions/day on Pro and Pro+.

Question 5

Can I cancel Pro anytime?

Accepted Answer

Yes. Cancel from Settings whenever you like — you’ll keep Pro access until the end of your current billing period, then drop to Free automatically.

Question 6

What is Pro+ and when does it ship?

Accepted Answer

Pro+ adds automatic MT5 syncing every 15 minutes, so you never have to import manually. It’s in development — join the waitlist and we’ll notify you the moment it’s live.

Question 7

Is payment secure?

Accepted Answer

Payments are processed by Flutterwave (Nigeria), Paddle (international cards), or NOWPayments (crypto) — we never see or store your card number. Card subscriptions bill automatically each month until you cancel.

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